Returns & Exchanges
At Smoke One, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn apparel with original tags attached. Please ensure items are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.